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Tereen operates its service at all times required by our Service Users, 24 hours a day, 365 days a year. Our offices are open from 9am to 5pm, Monday to Thursday and 9am – 4pm on Friday. Please contact us when the office is open on the following numbers:

Conwy Office – 01492 552520

Alternatively, you can write to us in our Head Office:

If you need to speak with someone in an emergency outside of office hours, please do not hesitate to telephone us at any time on the numbers stated above, where you can discuss with a senior member of our team.